William Strickfaden is a Technical Account Manager based in the San Francisco Bay Area with four years of experience bridging technical solutions and customer success. He moved from hands-on technical roles at Epic—where he supported major initiatives including the Covid vaccination rollout—to a customer-focused position at Datadog, blending systems knowledge with client advocacy. His background in civil engineering from UCLA and early structural engineering experience give him a practical, systems-oriented approach to problem solving. Comfortable translating complex technical concepts for diverse stakeholders, he excels at operational coordination and escalating product feedback into actionable improvements. Colleagues describe him as a pragmatic connector who leverages engineering rigor to drive measurable outcomes for customers.
3 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS, Civil Engineering, Bachelor of Science - BS, Civil Engineering at University of California, Los Angeles
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William Strickfaden - Technical Account Manager at Datadog