William Tisdale is an experienced IT professional and district site supervisor with 15 years in enterprise and field support roles, delivering hands-on hardware, software, and telecommunications solutions across education, retail, and call center environments. A U.S. Army veteran and CompTIA Security+ certified technician, he has deep practical knowledge of Active Directory, Avaya communications systems, and large-scale device imaging and deployments. He has led onsite break/fix operations, coordinated multi-district laptop and tablet rollouts, and supported complex migrations between enterprise environments. Known for clear customer briefings and reliable ticket management, he bridges technical troubleshooting with strong stakeholder communication. Based in North Charleston, he combines long-term frontline support experience with supervisory responsibilities at SAIC, bringing steady operational leadership and a knack for minimizing downtime. An understated strength is his history of coordinating multi-vendor repairs and logistics, ensuring parts and shipments align with tight support SLAs.
Contributions:7 PRs, 44 pushes, 1 branch in 5 years 3 months
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William Tisdale - District Site Supervisor at SAIC