Willian Oliveira
Azure Customer Experience Engineer at Microsoft
Dublin, Ireland
Summary
👤
Senior🎓
Top SchoolWillian Oliveira is an Azure Customer Experience Engineer based in Dublin with 10 years of hands-on experience in cloud, networking and application delivery across enterprise environments. He is Cisco CCNA, F5 and Citrix ADC NetScaler certified and has deep troubleshooting expertise spanning TCP/IP, load balancing, WAF, VPN, SSO and observability tools like Splunk and Grafana. At Citrix he led priority support and global enablement, authoring lab guides and training materials used by over 1,000 engineers and delivering workshops to 200+ participants. He combines operational support experience (including data center and carrier coordination at Accenture/Google projects) with automation skills—creating Python scripts and complex EVE-NG/Azure lab topologies to reproduce and solve escalations. Now at Microsoft, he applies that blend of customer-facing communication, technical depth and training background to improve cloud reliability and customer outcomes. He also brings a front-end developer interest from his GitHub profile, reflecting a curiosity to bridge networking and user-facing solutions.
10 years of coding experience
8 years of employment as a software developer
CCNA ( Cisco Certified Network Associate Routing & Switching ), CCNA ( Cisco Certified Network Associate Routing & Switching ) at Cisco Networking AcademyEnglish - Exchange, English - Exchange at Atlantic Language Galway & DublinInformation Technology Computer Networking Software Development and Mobile, Information Technology Computer Networking Software Development and Mobile at Fundação BradescoInformation Technology Computer Networking , Information Technology Computer Networking at Anhanguera Educacional University 
Portuguese, English, Spanish
Stackoverflow
312reputation
12kreached
2answers
2questions
Github Skills (100)
multiselect10
donut10
svg10
ninja10
javascript10
cli10
angular10
typescript10
nodejs10
d3js10
angular-library10
angular-cli10
ng9
charts9
google-groups9
Programming languages (6)
Github contributions (5)
williangd/williangd.github.io
Apr 2016 - May 2020
Contributions:7 pushes, 1 branch in 4 years 1 month
williangd/tubarao-tech-companies
Mar 2018 - Aug 2019
Contributions:5 pushes, 1 branch in 1 year 4 months
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