Summary
Willian Santana is an experienced IT leader and Associate Partner with nine years in senior roles driving cloud, ServiceNow, and digital transformation programs across retail and enterprise clients. He combines hands-on technical depth in Oracle, Linux, VMware and middleware with Agile delivery skills as a PSM I, Scrum Master and Product Owner, often acting as ServiceNow business owner. Willian has led cross-border projects throughout the Americas and Europe and has presented at major industry events like Oracle OpenWorld and Red Hat Summit. His background spans pre-sales, engagement management and operational IT—giving him a rare mix of client-facing commercial acumen and low-level infrastructure expertise. Known for simplifying complex environments, he repeatedly migrates legacy systems to cloud-native and high-availability architectures. Based in São Paulo, he pairs certifications (Microsoft, ITIL) with pragmatic leadership to translate technical strategy into measurable business value.
9 years of coding experience
14 years of employment as a software developer
Bachelor of Technology (B.Tech.), Information Systems Management, Bachelor of Technology (B.Tech.), Information Systems Management at Universidade Paulista
English, Spanish