Willis Chen
Senior Engineering Manager at Five9
East Hampshire, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolWillis Chen is a Senior Engineering Manager and big-data specialist with a decade of experience building production analytics and network automation systems at Cisco and leading telco analytics and streaming pipelines at Five9. He combines hands-on engineering, research pedigree (PhD in Grid Computing and Interoperability), and leadership to ship scalable data platforms across enterprise and telecom domains. A longtime contributor and maintainer of the open-source PNDA big-data analytics platform, he brings both developer empathy and standards-level thinking from chairing international Grid/Cloud standardisation groups. Willis has a track record of turning research-funded ICT projects into production-grade products and operational insights for business and customer health. Based in East Hampshire, he blends rigorous academic foundations with pragmatic delivery, often bridging architecture, data engineering, and product teams. He’s known for translating complex distributed-data problems into reliable, observable pipelines that drive measurable outcomes.
10 years of coding experience
14 years of employment as a software developer
PhD, Grid Computing and Interoperability, PhD, Grid Computing and Interoperability at Brunel University
Github Skills (22)
autocomplete9
compose8
web-application7
api7
health7
salt7
sql6
databases6
data-warehouse6
database5
cli5
linux5
monitoring5
javascript4
snmp4
Programming languages (5)
Github contributions (5)
willis27/odl-kafka-plugin
Nov 2015 - Nov 2015
Contributions:3 commits, 2 pushes, 1 branch in 12 days
willis27/pnda
Nov 2017 - Nov 2017
Contributions:5 pushes, 3 branches in 14 days
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