Summary
Willy Prasetyo is an experienced content moderation advisor and former IT technical support executive based in Kuala Lumpur, with eight years working across user-safety and customer-facing technical roles. He progressed from web development intern to technical support at Lenovo and then established a multi-year moderation career at Concentrix, now serving as Advisor II Content Moderator. His background in information system security from Asia Pacific University underpins a practical understanding of risk, policy enforcement, and secure handling of sensitive content. Willy blends frontline moderation decision-making with hands-on technical troubleshooting, making him adept at bridging operational needs and technical constraints. Colleagues describe him as steady under pressure and detail-oriented—skills honed moderating high-volume, time-sensitive workflows. He brings a pragmatic, security-minded perspective to content safety and support operations in fast-paced environments.
8 years of coding experience
Bachelor's degree, information system security, Bachelor's degree, information system security at Asia Pacific University of Technology and Innovation (APU / APIIT)