Summary
Wojciech Duda is a senior director specializing in customer engagement and commercial effectiveness in the pharmaceutical industry, with over two decades of experience at affiliate and regional levels and 13 years in leadership roles. He has led international, cross-functional teams at Novo Nordisk, Biogen, Novartis and Boehringer Ingelheim, driving field force excellence, CRM implementations, omnichannel engagement and data-driven sales strategies. A certified trainer, facilitator and coach, he blends people development with operational rigor to translate analytics into practical actions that improve customer-facing performance. He is comfortable managing complex change programs and tailoring commercial models across Central & Eastern Europe and broader regional markets. Based in Warsaw, he also works as an independent web development consultant, reflecting a hands-on, tech-savvy approach to solving business problems. Colleagues value him for combining deep pharma domain knowledge with pragmatic project delivery and continuous capability building.
13 years of coding experience
9 years of employment as a software developer