Xander Lamkins
Senior Escalation Manager
Knightdale, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolXander Lamkins is a Senior Escalation Manager with nine years of hands-on IT and support leadership experience, currently elevating incident response and customer outcomes at Okta from his base near Raleigh, NC. He blends deep technical troubleshooting across complex enterprise stacks (file servers, directories, cloud platforms, proxies, messaging, search) with people-first management—having led teams, refined KPIs, and authored cross-team playbooks. At Varonis he shepherded high-impact tooling and telemetry projects, including an internally adopted browser extension that streamlined Salesforce-driven support workflows for 80+ engineers. Comfortable as a Tier III technical resource and liaison to engineering, he routinely tackles novel, time-critical escalations for large-scale environments and petabyte-scale data flows. Outside work he writes software and contributes to open source, bringing a builder’s mentality to operational problems and automation.
9 years of coding experience
6 years of employment as a software developer
North Carolina School of Science and MathematicsBusiness Administration, Computer Information Systems, Business Administration, Computer Information Systems at Florida Institute of Technology
English
Stackoverflow
31,269reputation
4.5mreached
56answers
257questions
javascript
top-5%
jquery
top-5%
Github Skills (87)
structures10
minecraft10
marker10
hud10
dotnet10
crossword10
conventions10
extensibility10
overlay10
manifest10
javascript9
jquery9
home-assistant9
raid9
jekyll9
Programming languages (11)
Github contributions (5)
dlamkins/bhud-module-src-test
Oct 2021 - Apr 2025
Contributions:287 pushes, 92 branches, 45 comments in 3 years 5 months
blish-hud/Example-Blish-HUD-Module
May 2019 - Jan 2023
Contributions:5 reviews, 8 PRs, 15 pushes in 3 years 9 months
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