Xavier Bertels is a product leader with 13 years of experience building and scaling B2B SaaS products from seed to 11K+ users, most recently serving as Head of Product at Phished after a multi-role tenure at SweepBright culminating as CPO. He combines design-led thinking and customer obsession with operational rigor—delivering 200+ releases, orchestrating strategic restructures, and launching AI-driven features that drove measurable user satisfaction and growth. A repeat founder and former design lead, he knows how to build culture-first teams and turn creative product visions into commercial outcomes. Based in Ghent, he pairs hands-on execution with an ability to align cross-functional stakeholders quickly, and he’s known for listening with empathy while deciding with urgency.
13 years of coding experience
15 years of employment as a software developer
Bachelor of Arts - BA Human-Centered Graphic Design, Bachelor of Arts - BA Human-Centered Graphic Design at LUCA School of Arts
Bachelor of Arts - BA Germanic Languages Literatures and Linguistics, Bachelor of Arts - BA Germanic Languages Literatures and Linguistics at KU Leuven
Contributions:199 commits, 11 PRs, 30 pushes in 3 years 9 months
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Xavier Bertels - Head Of Product & Customer Experience at Infinid