Xavier Caillaud
Chef De Projet at Infotel
Rennes, Brittany, France
Summary
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RockstarXavier Caillaud is a seasoned IT project manager with 20 years at Infotel in Rennes, leading the GLPI practice to deliver robust asset and service desk solutions. He combines hands-on PHP backend experience with project leadership, having contributed bug fixes and usability enhancements to the widely used open-source GLPI platform—improving mail import, ticket workflows, and search capabilities. Comfortable bridging technical details and stakeholder needs, he focuses on practical, data-driven improvements that reduce operational friction. Based in Brittany, he brings deep institutional knowledge of ITIL-aligned tooling and a pragmatic approach to evolving enterprise IT management.
19 years of coding experience
Github Skills (8)
ticket-system10
php10
incident-management10
ticket-tracking10
mysql9
itil9
database-design8
asset-management8
Programming languages (8)
Github contributions (5)
glpi-project/glpi
Aug 2018 - Nov 2022
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:33 reviews, 74 commits, 122 PRs in 4 years 4 months
Contributions summary:Xavier primarily contributed to the GLPI project by addressing bugs and implementing minor improvements related to the software's core functionality. Their work involved modifying PHP files to fix issues in mail import, ticket management, and display errors. Additionally, the user added features like searching by ID within ticket dropdowns and modifying database search options, demonstrating a focus on enhancing the application's usability and data handling capabilities.
glpiimpact-analysisitamitsmassets-management
pluginsGLPI/openvas
Feb 2018 - Mar 2022
OpenVAS plugin for GLPi
Contributions:1 review, 4 commits, 6 PRs in 4 years 2 months
openvaspluginglpi
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