Xavier Huang
Technical Customer Support Specialist I at Jamf
Taipei, Taiwan
Summary
👤
Senior🎓
Top SchoolXavier Huang is a Taipei-based technical customer support specialist with 10 years of hands-on IT and support experience spanning enterprise environments and customer-facing roles. Currently at Jamf, he troubleshoots product and platform issues, maintains meticulous case documentation, and collaborates cross-departmentally to improve technical knowledge sharing and response times. His background managing IT infrastructure, network equipment, security controls, and system rollouts in corporate settings gives him practical depth beyond typical support work. Xavier pairs strong customer communication skills with operational rigor—implementing file protection/encryption and asset management—and has led training and supervision for support teams. Colleagues value his ability to recreate complex issues end-to-end and translate technical detail into actionable solutions for both customers and internal stakeholders.
10 years of coding experience
Bachelor's degree, Information Management, Bachelor's degree, Information Management at National Taipei University of Business
Chinese, English, Chinese, Japanese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (1)
ios2
Programming languages (1)
Github contributions (5)
OtakuXavier/ntub_homework
Mar 2016 - May 2016
Contributions:4 PRs, 18 pushes, 15 branches in 2 months
OtakuXavier/my-repoooooo
Mar 2016 - Mar 2016
Contributions:3 pushes, 1 branch in 21 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.