Xenia Ferraro is a seasoned operations leader with 10 years of experience designing and scaling mission-driven processes across academia, nonprofit, and industrial settings. As Creative Operations Manager at Northeastern’s Roux Institute, she blends rigorous research, cross-functional communication, and stakeholder engagement to deliver global operational solutions that influence decision-makers. Her background in industrial engineering and Six Sigma informs a data-driven approach to process redesign, from factory floor improvements to institution-wide change initiatives. She has led anti-racism program operations and partnership management, translating strategic commitments into concrete deliverables like grant proposals, trainings, and service offerings. Colleagues rely on her ability to simplify complex systems while building meaningful relationships across teams and external partners. Offbeat detail: she brings a creative sensibility to operations—aptly summarized on GitHub as a “dragon princess from the blue shark planet”—which reflects a playful, human-centered approach to problem solving.
10 years of coding experience
9 years of employment as a software developer
Master of Science (M.S.), International/Global Studies, 3.94, Master of Science (M.S.), International/Global Studies, 3.94 at Northeastern University
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Xenia Ferraro - Creative Operations Manager At The Roux Institute