Xiaoan Yan
Account Manager Customer Service Specialist at Ant Group
Milpitas, California, United States
Summary
🤩
Rockstar🎓
Top SchoolXiaoan Yan is an experienced ecommerce and fintech operations professional with 11 years building marketplaces, vendor partnerships, and customer-facing programs across B2B and B2C channels. Based in Milpitas, CA, she has driven multimillion-dollar GMV growth on Walmart Marketplace, launched Shopify storefronts from scratch, and negotiated supplier terms to sustain 40%+ margins while optimizing PPC and inventory strategies. A hands-on operator, she blends data-driven performance analysis with cross-functional collaboration—working closely with engineering to resolve listing/integration issues and create SOPs that reduce operational friction. Her background in graphic design and front-end/3D interests gives her a user-centric vantage when improving product content and conversion. Known for turning customer feedback into loyalty-building initiatives, she now focuses on high-touch account management and scalable support systems at Ant Group.
11 years of coding experience
4 years of employment as a software developer
Associate of Arts - AA Liberal Arts (Social and Behavioral Sciences Emphasis), Associate of Arts - AA Liberal Arts (Social and Behavioral Sciences Emphasis) at De Anza CollegeBachelor's degree Graphic Design, Bachelor's degree Graphic Design at San José State University
Chinese, English
Github Skills (46)
webgl10
threejs10
javascript10
gltf10
animation10
typescript10
glsl10
physics10
3d10
2d10
graphics-engine9
visual-effects9
oasis9
graphics-programming8
scene-graph8
Programming languages (4)
Github contributions (5)
Sway007/engine
Jun 2023 - Mar 2025
A typescript interactive engine, support 2D, 3D, animation, physics, built on WebGL and glTF.
Contributions:1 review, 5 PRs, 433 pushes in 1 year 9 months
Sway007/oasis-engine.github.io
Dec 2022 - Jun 2024
This is the documentation of Oasis Engine. Guides, APIs, demos, everything about documentation is included here.
Contributions:73 pushes, 16 branches in 1 year 6 months
joomla-componenteverythingoasisraft
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