Summary
Xiaoying Guo is a Principal AI PM Manager with over a decade of experience designing and scaling enterprise AI products, currently leading LLM and agentic tooling initiatives at Zoom after a long tenure at Microsoft. She has driven Azure AI Language and Dynamics 365 Customer Service AI features from incubation to revenue-generating products, blending developer-centric API design with portal experiences and strong go-to-market execution. Known for translating research into practical features—summarization, NER, hallucination mitigation, and agent orchestration—she balances technical rigor with metric-driven product strategy. A cross-functional leader and Responsible AI advocate, she pairs deep cloud platform expertise with hands-on developer empathy, and has repeatedly turned complex AI risks into usable, enterprise-ready solutions.
10 years of coding experience
15 years of employment as a software developer
B.E. Software Engineering, B.E. Software Engineering at Tongji University
European Project Semester Computer Science; Marketing, European Project Semester Computer Science; Marketing at Copenhagen University College of Engineering
English, Chinese, Japanese