Summary
Yasmin Rodriguez is a Data and Mailing Specialist with 11 years of hands-on IT experience and a technical degree in Computer Science. She built deep operational expertise at Cuba’s national telecom ETECSA, where she managed installations, user support (Windows/Linux), GLPI ticketing, inventory control and SAP-related workflows. In US roles she has expanded into data processing and mail systems, bringing practical skills in report creation, help-desk tooling (Redmine) and user documentation. Comfortable working online and onsite, she combines desktop/print diagnostics and software testing with process-oriented delivery of new requirements. Colleagues value her blend of telecom-scale systems experience and meticulous support discipline, plus an ability to translate technical tasks into clear user guides. Based in Miami, she brings cross-cultural operational experience useful for teams bridging legacy enterprise systems and modern data workflows.
11 years of coding experience
Técnica y Profecional, Bachiller Técnico en Informática, Técnica y Profecional, Bachiller Técnico en Informática at IPI Martires de Girón