Yen-chen Chou is a Principal Machine Learning Scientist with eight years of experience building production AI/ML systems that drive measurable business impact. Based in Evanston, IL, he has led recommendation, sales operations, and supply-chain ML initiatives at Grainger, delivering multi-million dollar revenue gains and double-digit improvements in sales effectiveness. He excels at end-to-end deliveryโmodeling, feature engineering, distributed data pipelines, and robust monitoring for drift and model qualityโand has repeatedly reduced pipeline bottlenecks and operational overhead. His background spans research and applied roles, from session-based neural nets for real-time personalization to production measurement systems using S3 and DynamoDB. He also has hands-on volunteer experience leading teams to improve CTR and streamline pandemic-related analytics pipelines. Practical and metrics-driven, he combines strong statistical foundations with product-focused engineering to put ML into everyday use.
8 years of coding experience
5 years of employment as a software developer
Master of Science - MS Applied Data science, Master of Science - MS Applied Data science at University of Southern California
Bachelor of Business Administration - BBA statistics and information science, Bachelor of Business Administration - BBA statistics and information science at Fu Jen Catholic University
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Yen-chen Chou - Principal Machine Learning Scientist at Grainger