Summary
Yi Zhang is a Principal Machine Learning Architect and researcher with 11 years of experience turning cutting-edge NLP and ML research into production-grade AI features for enterprise products. Currently leading ML architecture at CAIS after senior applied science and engineering leadership roles at Five9 and ServiceNow, he has a strong track record of shipping NLP-driven products such as document intelligence, agent assist, and generative AI integrations. He holds a Ph.D. in Computer Science and blends deep research (embeddings, retrieval, parsing) with hands-on system design—boosting end-to-end accuracy from 72% to 95% at a prior startup. Yi also designs and teaches industry-aligned NLP bootcamps, mentoring engineers and shaping corporate training programs, which reflects his commitment to translating complex ideas into practical skills. Based in Calgary, he is comfortable bridging academia and industry to deliver robust, secure AI systems that scale.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Engineering (B.Eng.), Computer Science and Technology (Superior Program with Master Degree option), Bachelor of Engineering (B.Eng.), Computer Science and Technology (Superior Program with Master Degree option) at Xidian University
Doctor of Philosophy (Ph.D.), Computer Science, Doctor of Philosophy (Ph.D.), Computer Science at University of Windsor
Chinese, English