Yoonah J
Senior Customer Experience Project Manager at Agoda
Bangkok, Thailand
Summary
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Senior🎓
Top SchoolYoonah J is a Senior Customer Experience Project Manager with 10 years’ experience driving change and operational excellence across global organisations, from Big 4 consulting to tech-driven businesses like Agoda. She combines rigorous programme and PMO skills with hands-on change coaching, having led major transformations in 70+ markets and consolidated 40+ activities into shared services. Fluent in three languages and shaped by life across Southeast Asia, East Asia, America and Europe, she brings a genuinely global and inclusive perspective to stakeholder engagement. Known for turning contested or complex initiatives into clear, repeatable frameworks, she has also optimized multi-million dollar L&D and efficiency budgets to strengthen capability and delivery. Practical, strategic and people-focused, Yoonah blends consultancy discipline with operator mindset to deliver lasting results.
10 years of coding experience
3 years of employment as a software developer
BA International Relations and Spanish Spanish International Relations with a concentration on International Security, BA International Relations and Spanish Spanish International Relations with a concentration on International Security at Tufts UniversityMA International Peace and Security, MA International Peace and Security at King's College LondonThe International School of Kuala Lumpur
English, Spanish, Korean
Github Skills (47)
eslint-config10
eslint10
lint10
string-formatting10
javascript9
linter9
eslint-plugin9
ecmascript9
react9
linting9
internationalization8
slide7
formatting7
feature-toggle7
typescript6
Programming languages (3)
Github contributions (5)
jonahbgoode/react-playground
Jul 2017 - Jul 2018
Contributions:2 PRs, 31 pushes, 2 branches in 1 year
agoda-com/eslint-config-agoda
Jun 2020 - Dec 2020
Agoda's ESLint configuration
Contributions:3 releases, 22 reviews, 8 commits in 5 months
eslintjavascripteslint-configlinting-ruleslinter-config
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