Yoshina Todo is a versatile Technical Support Specialist with eight years of IT experience and a foundation in electronics engineering, having designed LAN and peripheral interfaces early in their career. They have shifted through roles in system integration, pre-sales, project management and IT management across multicultural environments, supporting clients from finance and shipping to medical and manufacturing. Known for bridging technical and non-technical stakeholders, Yoshina combines strong hardware troubleshooting skills with fast, critical research abilities developed over diverse international projects. Past roles include IT Manager positions at hospitality and enterprise firms and hands-on system solution work in CCTV and web/network consulting, reflecting both operational and strategic experience. Fluent in navigating RFPs, PMBOK and SDLC processes, they bring practical cross-industry insight and a proven ability to adapt technical solutions to varied business needs. An underappreciated strength is their long-standing comfort with low-level hardware and embedded-system design, which enriches their higher-level IT and support work.
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Yoshina Todo - Technical Support Specialist at SOTI