Yoshiyuki Hiyama is a seasoned customer support and technical specialist with 14 years in electronic trading solutions and deep expertise in exchange systems, derivatives, and futures. Based in Japan, he blends hands-on development experience (Android, PHP, web) from earlier roles with a long tenure supporting institutional trading platforms at CQG. Yoshiyuki excels at technical sales and development support, project planning, and nurturing customer relationships across the Japanese market. His background spans frontline support to account and technical relationship management, giving him rare end-to-end insight into product, operations, and client needs. Quietly technical yet client-focused, he often bridges gaps between engineering and business stakeholders to deliver practical, exchange-grade solutions.
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