Yu-chi Fang
Senior Customer Success Manager at awoo 阿物科技
Taiwan
Summary
👤
Senior🎓
Top SchoolYu-chi Fang is a Senior Customer Success Manager based in Taiwan with 10 years of cross-industry experience spanning customer success, logistics, and manufacturing. She has a strong track record driving onboarding and retention—achieving 124.3% DRR and managing $300K ARR—while delivering SEO and market-entry programs across HK, SG, JP, and the USA. Comfortable bridging product, technical, and operations teams, she combines systems engineering training (MEng) with hands-on problem solving from earlier roles in project engineering and logistics. Known for rapid proposal-to-conversion execution (80% conversion in new business), she brings data-informed, customer-centric strategies that uncover growth and cross-sell opportunities. An exchange alumnus from Budapest adds international perspective, reflected in her ability to adapt projects to diverse market needs.
10 years of coding experience
2 years of employment as a software developer
Exchange, Chemical engineering and biotechnology, Exchange, Chemical engineering and biotechnology at Budapest University of Technology and EconomicsMaster of Engineering - MEng, Systems Engineering, Master of Engineering - MEng, Systems Engineering at 國立清華大學Bachelor of Technology - BTech, Materials Sciences, Bachelor of Technology - BTech, Materials Sciences at 國立臺北科技大學
Stackoverflow
378reputation
71kreached
4answers
1question
Github Skills (17)
angular-universal9
expressjs7
angular-material6
tinymce6
mongodb6
mean6
angular6
sequelizejs6
heroku6
rrdtool6
rrd6
groupby6
r6
nodejs5
typescript4
Programming languages (1)
Github contributions (5)
chifangjang/angular2-express-sequelize
May 2016 - May 2017
Contributions:7 commits, 8 pushes, 1 branch in 1 year
chifangjang/docker-mongo-3.4
May 2017 - May 2017
Contributions:1 push, 1 branch in 1 day
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