Service Development & Improvement Head at Bank OCBC NISP
Special capital Region of Jakarta, Indonesia
Join Prog.AI to see contacts
Join Prog.AI to see contacts
Summary
👤
Senior
🎓
Top School
Yudha Satya is a service development and improvement leader with 11 years of experience driving operational excellence and profitable growth across banking, fintech, and large-scale industrial environments. At Bank OCBC NISP he transformed customer channels and launched a profitable new business model while keeping cost-to-income under 20%, and at Grab he scaled merchant acquisition to 1,000+ onboardings per month and lifted AOV by up to 25%. His background in Six Sigma and Lean has delivered multi-million-dollar efficiency gains through mergers, large data migrations, branch network optimization, and product-led process redesign. Comfortable leading cross-functional teams, he blends hands-on project delivery (PMO, agile product ownership) with capability building—designing training pathways and certifying frontline skills. Based in Jakarta, he recently augmented his industrial engineering foundation with a master’s focused on innovation and startup technology, signaling a practical tilt toward product-driven transformation. Notably, he pairs rigorous data-driven problem solving with creative campaign thinking, turning operational constraints into revenue opportunities.
11 years of coding experience
Master of Innovation and System Technology - M.IST., Startup Technology, Master of Innovation and System Technology - M.IST., Startup Technology at Institut Teknologi Sepuluh Nopember (ITS)
Swiss-army-knife extension of Symfony’s ContainerAwareCommand that defines common reusable functionality (such as logging) across commands
Contributions:4 PRs, 2 pushes, 2 branches in 1 day
behatpsr-11armysymfony-consolephp
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.