Yufeng Wu
Support Escalation Engineer
Shanghai, Shanghai, China
Summary
👤
Senior🎓
Top SchoolYufeng Wu is a Support Escalation Engineer at Microsoft with 10 years' experience resolving complex Azure AD and Office 365 issues across the APAC region. He specializes in AAD Connect synchronization, user/group provisioning, RBAC, Azure AD Domain Services, Key Vault, B2C, and related authentication technologies (ADFS, MFA, WAP), and pairs that cloud expertise with deep on-premises Active Directory troubleshooting. Promoted to escalation lead, he mentors new hires, authors troubleshooting guides, runs training sessions, and helps review high-risk cases and operational workflows. Comfortable under pressure and fluent in English, he also scripts in PowerShell to automate diagnostics and has led advisory projects to design and deploy customer environments. Colleagues and customers frequently recognize him as a "Customer Hero," reflecting both technical depth and strong communication skills.
10 years of coding experience
3 years of employment as a software developer
Master degree, Information Technology Management, 2nd Scholarship, Master degree, Information Technology Management, 2nd Scholarship at Hong Kong Baptist UniversityBachelor's degree, Bachelor degree of Information Technology and Information Management, Bachelor's degree, Bachelor degree of Information Technology and Information Management at Shanghai Ocean University
Github Skills (53)
android-app10
widevine9
interceptor9
router9
deviceid9
imei9
uuid9
dependency-injection9
guid9
android8
navigator8
miui8
android-dialog8
progressdialog7
sdk7
Programming languages (3)
Github contributions (5)
jadepeakpoet/FastLib
Nov 2017 - Nov 2022
Contributions:1 push in 5 years
loading-xretrofit2viewpagerfragmentrxjava
jadepeakpoet/ARouter
Oct 2022 - Nov 2022
💪 A framework for assisting in the renovation of Android componentization (帮助 Android App 进行组件化改造的路由框架)
Contributions:24 releases, 26 commits, 46 pushes in 1 month
android-appcomponentizationrenovationandroid
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