Yuki Ozawa
Customer Success Manager At Genesys
Tokyo, Japan
Summary
👤
Senior🎓
Top SchoolYuki Ozawa is a customer success leader with 11 years’ experience helping enterprise and commercial customers in SaaS, CX and recruitment platforms across Tokyo. Currently managing strategic enterprise accounts at Genesys after driving named-account success at Autodesk, Yuki combines a strong sales foundation with hands-on customer enablement to increase adoption and retention for large telco, finance and insurance clients. Experienced in scaling client success teams and processes from Indeed to ServiceNow, she blends data-driven account development with cross-functional program delivery. Fluent in German studies and with early international schooling in Australia, she brings a multicultural perspective that helps navigate global vendor–customer relationships.
10 years of coding experience
1 year of employment as a software developer
Kelvin Grove State College (High School) AustraliaWest Moreton Anglican College (Junior High School) AustraliaBachelor, Bachelor at Sophia University
Japanese, フランス語, ドイツ語, Chinese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (16)
esri10
arcgis10
arcgis-runtime-sdk10
arcgis-js-api5
api4
javascript3
sdk3
simplify2
dotnet2
swift2
ios2
nuget2
csharp2
dashboard1
javascriptcore1
Programming languages (5)
Github contributions (5)
EsriJapan/arcgis-samples-ios
Aug 2015 - Oct 2017
Contributions:4 commits, 30 pushes, 6 branches in 2 years 3 months
EsriJapan/startup-swift-ios
Jun 2015 - Oct 2023
iOS SDK のスタートアップ サンプル アプリケーション
Contributions:1 PR, 6 pushes, 5 branches in 8 years 5 months
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