Yuri Fedotov
Director Of Product Management at RingCentral
Boulder, Colorado, United States
Summary
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Senior🎓
Top SchoolYuri Fedotov is a product and contact-center technology leader with 12 years in product management and two decades of hands-on experience designing and delivering large-scale, multi-vendor customer care transformations. Currently Director of Product Management at RingCentral, he combines systems-integration expertise with a pragmatic focus on matching technology to business outcomes, from requirements capture to go-live and value realization. His background at Cisco and Genesys spans solution architecture, VoIP innovation, omnichannel WebRTC integration, and launching new product lines—skills that let him bridge sales, implementation, and engineering teams effectively. Known for balancing technical constraints with customer needs, he excels at turning complex RFPs and legacy environments into operational contact centers that improve both agent efficiency and customer experience. Based in Boulder with an applied-math master’s from MIPT, he brings a methodical, data-driven approach and a knack for shifting siloed products into platform-level offerings that drive pull-through sales.
12 years of coding experience
20 years of employment as a software developer
Master's degree Applied Mathematics and Physics, Master's degree Applied Mathematics and Physics at Moscow Institute of Physics and Technology (State University) (MIPT)Github contributions (1)
YuriFedotov/PHP
May 2014 - Aug 2014
Contributions:30 commits in 3 months
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