Zac Brown
Director, Customer Success at Payscale
Seattle, Washington, United States
Summary
🤩
Rockstar🎓
Top SchoolZac Brown is a customer success leader with 18 years of experience guiding enterprise relationships and scaling success functions, currently serving as Director of Customer Success at PayScale in Seattle. He progressed through roles from account management at Booking.com and HBO to senior leadership at PayScale, demonstrating a strong track record of growing teams and optimizing outcomes for large customers. Unusually for a customer success executive, he’s an active open-source contributor with hands-on backend experience in systems-level work—contributing C# and C++ improvements and tests to projects like IronLanguages and Microsoft’s krabsetw. That blend of technical fluency and client-facing leadership helps him translate complex product capabilities into measurable business value. Zac’s background in business and hospitality management supports his focus on operational rigor and customer experience.
18 years of coding experience
12 years of employment as a software developer
Bachelor of Arts - BA, Business/Managerial Economics, Bachelor of Arts - BA, Business/Managerial Economics at Washington State UniversityHospitality Business Management, Business, Hospitality Business Management, Business at Florence University of the Arts
Github Skills (21)
filesystem10
c-language10
testing10
etw10
net10
dotnet10
file-operations10
ruby10
asp-net10
mspec10
filter10
fileio10
dotnet-core10
filtering10
csharp10
Programming languages (11)
Github contributions (5)
microsoft/krabsetw
Oct 2016 - Dec 2018
KrabsETW provides a modern C++ wrapper and a .NET wrapper around the low-level ETW trace consumption functions.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:5 reviews, 28 commits, 51 PRs in 2 years 2 months
Contributions summary:Zac primarily contributed to the development of the C++ and .NET wrappers for the ETW trace consumption functions. Their work included creating example code, adding compiler flags, and updating project files. The user also focused on enhancing the functionality of the library by implementing features like property value matching in the filter code and improving exception handling. Additionally, the user addressed bug fixes and incorporated feature requests from the community, highlighting a focus on code quality and user feedback.
c-wrapperetwtracenuget-packagesmodern-c
IronLanguages/main
Apr 2010 - Apr 2010
Work for this repo has moved to https://github.com/IronLanguages/ironpython2
Role in this project:Back-end Developer & Test Automation Engineer
Back-end Developer & Test Automation EngineerContributions:9 commits in 9 days
Contributions summary:Zac primarily contributed to the `ironlanguages/main` repository by implementing support for various file test operations within the Ruby kernel. These changes involved modifying C# code in `KernelOps.cs` to integrate new file test functionalities like access time, block device, character device, ctime, setgid, grpowned, sticky bit, and symlink. In addition to backend logic, the user created and modified mspec tests within the repository, demonstrating a strong understanding of testing principles and the Ruby language.
pythonpython3
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