Zac Heisey
Senior CX Designer at Kaiser Permanente
Baltimore, Maryland, United States
Summary
👤
Senior🎓
Top SchoolZac Heisey is a senior CX designer and design strategist with a decade of experience turning complex healthcare challenges into clear, actionable services and experiences. He has led innovation and design efforts across health systems, startups, and agencies—most recently shaping enterprise consumer and patient experience at Kaiser Permanente after hands-on roles in clinical immersion, pilot programs, and health-tech commercialization. Zac pairs human-centered research and service blueprinting with business-facing skills like go-to-market strategy and outcome measurement, helping devices and digital products reach new markets. He’s co-founded agencies and led digital marketing and web development work earlier in his career, giving him a rare mix of creative direction, technical fluency, and growth-oriented thinking. Based in Baltimore and trained in interaction design at the Estonian Academy of Arts, he’s as comfortable facilitating stakeholder workshops as prototyping policy- and system-level interventions.
10 years of coding experience
16 years of employment as a software developer
Master of Arts - MA, Interaction Design, Master of Arts - MA, Interaction Design at Estonian Academy of ArtsBachelor of Arts (B.A.), Communication, Bachelor of Arts (B.A.), Communication at Nebraska Wesleyan University
English, Spanish
Stackoverflow
1reputation
0reached
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Github Skills (22)
eleventy10
nunjucks10
javascript9
markdown9
npm-package9
css9
static-site9
site-generator9
web-development8
blog-engine8
jekyll8
static-site-generator8
react7
netlify-cms7
cms6
Programming languages (4)
Github contributions (5)
zac-heisey/murray-lampert
Jun 2017 - Apr 2023
Murray Lampert Design Build Remodel website
Contributions:2 PRs, 1640 pushes, 19 branches in 5 years 11 months
cssmurraydesignremodel
zac-heisey/eleventy-from-scratch
Jun 2020 - Apr 2022
Lessons from https://piccalil.li/course/learn-eleventy-from-scratch/
Contributions:13 PRs, 22 pushes, 1 branch in 1 year 10 months
scratchjavascripteleventy
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