Zach Alexander is a Principal Technical Program Manager with 10+ years leading cross-functional programs at scale across infrastructure, data analytics, and AI, most recently at Oracle after a transformative tenure at Microsoft. He architected LLM-driven workflows that automated review of hundreds of thousands of Azure support cases, cutting review time by 90%, reducing VIP tickets 30%, and delivering over $150M in annual savings. Zach combines hands-on telemetry and API design with product roadmap ownership and executive communications, regularly presenting to and aligning senior stakeholders. He has incubated 0-to-1 programs, led data science teams, and driven measurable reductions in operational incidents such as VM reboot and automation support volumes. Based in Seattle, he also contributes to open-source hobby projects and applies that user-focused perspective to improve developer and customer experiences.
10 years of coding experience
16 years of employment as a software developer
Bachelor of Arts - BA Computer Science, Bachelor of Arts - BA Computer Science at University of Rochester
Contributions:25 commits, 3 PRs, 19 pushes in 8 months
powershellpowershell-modules
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Zach Alexander - Principal Technical Program Manager at Oracle