Zach Walters
User Support Specialist II at Oakland County, Michigan Government
Rochester Hills, Michigan, United States
Summary
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Senior🎓
Top SchoolZach Walters is an IT professional with 12 years of hands-on experience delivering user-focused support and infrastructure improvements across higher education, church, and government environments. He has led technology initiatives that increased network capacity, migrated services to the cloud, and revised device policies while cutting costs and improving usability. Comfortable supporting Mac and PC ecosystems, Zach combines desktop and server experience (Apache/PHP/MySQL) with practical automation and scripting from early help-desk roles through technology director responsibilities. Now serving as a User Support Specialist II for Oakland County, he brings a community-minded approach to tech paired with a strong grounding in electronics and a track record of mentoring helpdesk staff. Notably, his background includes validating embedded software in automotive contexts, giving him uncommon exposure to hardware-integrated testing alongside IT operations.
12 years of coding experience
4 years of employment as a software developer
Diploma, Electronics Technology, 4.0, Diploma, Electronics Technology, 4.0 at Lapeer County Education and Technology CenterBachelor of Science (BS), Information Technology, 3.41 Major GPA, Bachelor of Science (BS), Information Technology, 3.41 Major GPA at Oakland UniversityDiploma, 3.235, Diploma, 3.235 at Lapeer East Highschool
EnglishProgramming languages (1)
Github contributions (5)
zswalter/CSE233-Final-Project
Dec 2013 - Dec 2013
Contributions:34 commits in 4 days
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