Zachary Elwood is a versatile technical writer and communicator with nine years of professional experience translating complex software and API concepts into clear, customer-facing documentation. He has led large docs-as-code efforts at New Relic, authored comprehensive implementation guides and IA overhauls, and most recently worked on API and AI/MCP-focused docs at Amazon Ads. Beyond tech writing, Zach is an accomplished author, content marketer, and investigative researcher whose books have sold 48K+ copies and whose work has been cited in major outlets like the NYT and WaPo. He also ran high-impact content programs—writing a newsletter to 140K+ subscribers and contributing to social channels with millions of followers—bringing product storytelling, instructional design, and growth-minded distribution to documentation. Not a professional coder but an eager learner, he sharpens his technical fluency through personal coding projects and hands-on API work. Colleagues praise his relentless productivity and ability to untangle messy problems into usable, elegant guidance.
9 years of coding experience
Bachelor's degree Film/Cinema/Video Studies, Bachelor's degree Film/Cinema/Video Studies at Savannah College of Art and Design
Go library for sending telemetry data to New Relic
Contributions:3 pushes in 1 year 9 months
golangnewrelicgo-librarytelemetry-datatelemetry
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