Zachary Thompson
Service Desk Engineer at InnoTek Computer Consulting, Inc.
Williamsport, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolZachary Thompson is a Service Desk Engineer with nine years of hands-on IT support experience, currently studying Network Administration at Pennsylvania College of Technology and based in Williamsport, PA. He has progressed through varied help-desk and IT roles—managing Active Directory and Azure AD accounts, Office365 licensing, remote device access, and ticketing workflows with ZenDesk and TeamDynamix—demonstrating practical end-to-end user support and onboarding. Zachary’s recent work spans both enterprise and educational environments, where he’s been the frontline for escalation, vendor coordination, and device deployment. Known for a growth mindset, he pairs a vision for building better systems with steady operational discipline and a willingness to adopt new tools like DUO and cloud contact platforms.
9 years of coding experience
Associate of Science - AS, Network and User Support, Associate of Science - AS, Network and User Support at Pennsylvania College of Technology
Github Skills (3)
pointer4
python2
lsa2
Github contributions (5)
acorchado68/SWE400_2
Sep 2016 - Sep 2016
Contributions:24 commits, 20 pushes, 1 branch in 8 days
pointerlsapythonproject-1
zt7466/project4
Dec 2016 - Dec 2016
Contributions:18 pushes, 9 branches in 10 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.