Senior Customer Support Engineer (Contractor) at NETSCOUT
Žebrák, Central Bohemia, Czechia
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Summary
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Senior
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Top School
Zdenek Bohm is a seasoned Senior Customer Support Engineer with 20 years' experience installing and troubleshooting Linux and Solaris systems for telco operators across the EMEA region. He has supported major carriers such as Vodafone, T-Mobile and MTS, and since 2022 has focused on cybersecurity and DDoS prevention within NETSCOUT. Comfortable on the front lines of technical support, he pairs deep systems and networking know-how with hands-on field experience gained through long-term contractor roles. His background spans automation, system administration and even early Pascal/Delphi development, giving him a pragmatic, broad technical perspective. Based in Central Bohemia, he brings steady problem-solving under pressure and an uncommon personal touch—he’s also an award-winning homebrewer, reflecting patience and craft outside of work.
20 years of coding experience
14 years of employment as a software developer
Food Technology, 2016, Food Technology, 2016 at SPSPT Podskalska, Prague
Automation Technology, 1994, Automation Technology, 1994 at SPSE, Brno
Contributions:16 reviews, 2 PRs, 42 pushes in 5 years 3 months
paymentspythonpayment-gatewaygatewaypython-client
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Zdenek Bohm - Senior Customer Support Engineer (Contractor) at NETSCOUT