Zdeněk Žák
Solution Architect at E.ON CZ
Prague, Czechia
Summary
👤
Senior🎓
Top SchoolZdeněk Žák is a Solution Architect with 15 years of experience designing and improving IT service and configuration management solutions, currently leading the Foundational CMDB product on the ServiceNow platform at E.ON CZ. He blends deep process expertise—configuration, availability, capacity and continuity management—with hands-on technical leadership to align solutions with enterprise architecture and reduce technical debt. His career progressed from service desk and change management roles into strategic architecture, giving him a rare combination of operational empathy and systems-level design thinking. Based in Prague, he leverages strong stakeholder communication and requirements management to translate complex business contexts into pragmatic, auditable solutions. An interdisciplinary background in computer science and information technology underpins his practical approach to continuous improvement across people, processes and platforms.
14 years of coding experience
Bc., Computer Science, Bc., Computer Science at Czech Technical University in Prague Faculty of Electrical EngineeringIng., Information Technology, B, Ing., Information Technology, B at Czech Technical University in Prague Faculty of Information TechnologyBc., Specialization in Pedagogy, A, Bc., Specialization in Pedagogy, A at Czech Technical University in Prague Masaryk Institute of Advanced Studies
Czech, English, German, French
Stackoverflow
11reputation
733reached
1answer
0questions
Github Skills (5)
dependency-tree9
html6
javascript6
jquery6
python6
Github contributions (5)
udapi/udapi-common
May 2016 - May 2016
Contributions:8 pushes, 1 branch in 2 days
vidraj/derinet
Aug 2017 - Sep 2022
Contributions:96 commits, 71 pushes in 5 years 1 month
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