Zealan Lacombe is an IT operations leader with eight years of hands-on experience scaling infrastructure and telephony systems, now serving as Director of IT Operations at Launch Servicing. He combines a strategic, ideation-driven mindset with restorative problem-solving to streamline processes, automate workflows (PowerShell/Python), and lift efficiency across Azure, VMware, Cisco, and cloud contact center platforms. Zealan has led complex migrations and deployments—VDI upgrades, hosted cloud phone/contact center rollouts across multiple states, and AI-based call analytics that redact PII for PCI compliance—demonstrating a rare mix of systems engineering and product-minded innovation. Comfortable managing both people and platforms, he’s supervised helpdesk teams, owned SLA outcomes, and delivered measurable operational improvements. Based in Sioux Falls, he pairs formal systems administration training with a long-running personal interest in building software and tools since 2015, making him equally at home scripting automation or architecting resilient production environments.
8 years of coding experience
10 years of employment as a software developer
Associate of Science - AS Systems Administration, Associate of Science - AS Systems Administration at Southeast Tech
Contributions:2 PRs, 127 pushes, 3 branches in 10 months
ucichess-enginegame-theoryminimax
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