Summary
Zhan Thang is a ServiceNow-focused software engineer based in Singapore with nearly a decade of experience designing, building and hardening ITSM solutions across government and enterprise environments. He blends platform governance and hands-on development—revamping sync jobs, resolving complex workflow conflicts, and authoring custom Service Portal widgets—to prioritize maintainability and data integrity. Comfortable with integrations (REST/SOAP), orchestration, and AngularJS-driven UI work, he also has a designer’s eye for pixel-perfect interfaces and UX prototypes. Notably, he has driven technical governance to limit unnecessary customization while delivering practical self-service tooling (e.g., a validated rack-planning widget) that reduces manual effort. Colleagues rely on him for root-cause analysis and pragmatic solutions that balance performance, security, and user experience.
10 years of coding experience
4 years of employment as a software developer
Associate’s Degree Information Technology, Associate’s Degree Information Technology at Singapore University of Social Sciences (SUSS)
English, Chinese, Chinese