Summary
Zhenyu Pan is a Senior Software Engineer and team lead based in Sunnyvale with seven years of experience designing and delivering large-scale services for Walmart Global Tech, specializing in contact center and return-service platforms. He has progressed through hands-on engineering roles into leadership on projects like CC-DC (Contact Center - Data Centralization), CCS, and SORS, demonstrating strong domain expertise in customer-facing operations and data centralization. His background in electrical and computer engineering and a post-master’s certificate in robotics from MIT inform a systems-oriented approach to software architecture and automation. Comfortable in both feature delivery and cross-team coordination, he balances shipping production-grade systems with mentoring engineers and driving technical strategy. Notably, his career includes contributions to pricing and fulfillment systems at Royal Caribbean and health/pharmacy fulfillment at Walmart, showing adaptability across verticals that handle complex business rules and high-throughput workflows.
7 years of coding experience
6 years of employment as a software developer
University of California, Irvine
Bachelor of Engineering (B.E.) Computer Engineering and Automation, Bachelor of Engineering (B.E.) Computer Engineering and Automation at Sichuan University
Master of Science - MS Electrical and Computer Engineering, Master of Science - MS Electrical and Computer Engineering at Worcester Polytechnic Institute
Post-Master's Certificate Robotics Technology/Technician, Post-Master's Certificate Robotics Technology/Technician at Massachusetts Institute of Technology
High School Diploma Science, High School Diploma Science at The High School Affiliated to Renmin University of China
English, Chinese