Zhibo Xiao is a senior data science leader with 13 years’ experience applying machine learning and NLP to large-scale, people-centered problems across aviation and sustainability domains. Currently Senior Manager, GIT Data Science at Singapore Airlines, he has progressed through increasing leadership roles there and previously held research and engineering posts including a PhD-backed research fellowship and senior roles in sustainability analytics. Zhibo blends deep academic foundations in machine learning and mathematics with hands-on production experience deploying models that turn vast operational data into actionable insights. He’s comfortable spanning research, product delivery and team leadership, and is particularly focused on using NLP to better understand customer behavior—an angle he believes is key to the next step in human-centric AI. An understated strength is his continuity within Singapore’s aviation ecosystem, giving him rare domain depth alongside technical breadth.
13 years of coding experience
8 years of employment as a software developer
Doctor of Philosophy (PhD) Machine Learning, Doctor of Philosophy (PhD) Machine Learning at Dalian Maritime University
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