Zhihao Wang
技术支持经理 at Microsoft
Minhang District, Shanghai, China
Summary
👤
Senior🎓
Top SchoolZhihao Wang is a technical support manager at Microsoft in Shanghai with nine years of experience bridging deep technical troubleshooting and program management across Azure and enterprise software. He has progressed through roles from Active Directory support engineer to technical advisor and program manager, currently leading a hybrid team focused on Azure supportability and AI chatbot programs. His background in geography and geo-information science (M.S., University at Buffalo; B.E., Tongji) informs a data-driven, spatially aware approach to problem solving and systems thinking. Zhihao’s early research and environmental modeling work gave him uncommon experience applying scientific rigor to engineering workflows and operational telemetry. He combines hands-on cloud networking expertise with people leadership to reduce incident resolution time and improve product supportability. Based in Minhang District, Shanghai, he thrives at the intersection of customer-facing support, cloud platform reliability, and AI-enabled tooling.
9 years of coding experience
7 years of employment as a software developer
Bachelor of Engineering (B.E.), GeoInformation Science & Technology, 4.31, Bachelor of Engineering (B.E.), GeoInformation Science & Technology, 4.31 at Tongji UniversityMaster of Science (M.S.), Geography, 3.93, Master of Science (M.S.), Geography, 3.93 at University at Buffalo
Github Skills (2)
maintenance3
sre2
Github contributions (3)
wacn/aog-content
Jul 2016 - Jul 2016
Used from SMEs to review conntent which will be put under AOG on A.CN
Contributions:4 PRs in 1 day
aogsmesreviewmaintenancesre
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