Summary
Zhihao Wen is a business administrator with nine years of hands-on experience blending finance, operations, and data automation to improve efficiency across hospitality and retail settings. With a Specialist in Finance and Economics from the University of Toronto, he has built practical automation solutions (JavaScript, Python, Excel/VBA) that cut payroll processing from hours to minutes and streamlined large-scale sales and HR reporting. He’s fluent in English and Mandarin and professionally proficient in French, enabling cross-cultural collaboration in client-facing and internal roles. Beyond bookkeeping and admin, Zhihao contributes to marketing, events, and guest experience design, and he’s known for turning repetitive processes into reliable, auditable workflows that surface actionable insights. An attentive communicator with strong customer service credentials, he pairs technical curiosity with pragmatic business impact.
9 years of coding experience
Bachelor's degree, Specialist of Finance and Economics, Bachelor's degree, Specialist of Finance and Economics at University of Toronto
English, Chinese