Summary
Zip Drake is an operations-focused client support and care coordination professional with nine years of experience managing daily workflows, documentation, and multi-channel client communication. As Owner & Program Coordinator at Kingdom Kids Academy and a former Flatiron School lead instructor, Zip blends hands-on program management with technical teaching experience from a full-stack web development background. Known for clear, calm communication and a solutions-first mindset, Zip excels at juggling virtual interactions and complex scheduling while preserving accurate records and consistency. A single parent with a foreign-language education and cultural immersion experience, Zip brings empathy and cross-cultural sensitivity to client-facing roles. Actively seeking remote opportunities, Zip combines instructional coaching, technical literacy, and operational rigor to improve client outcomes and scalable processes.
9 years of coding experience
4 years of employment as a software developer
Cultural Immersion, Encuentro Dominicano, Spanish Language and Literature, Cultural Immersion, Encuentro Dominicano, Spanish Language and Literature at Creighton University Institute of Latin American Concern Santiago
Software Engineering, Full Stack Web Development V3, Software Engineering, Full Stack Web Development V3 at Flatiron School
Bachelor of Fine Arts - BFA, Foreign Languages and Literatures, General, Bachelor of Fine Arts - BFA, Foreign Languages and Literatures, General at Creighton University