Zoker Zou is an operations and supply chain leader with 11 years of cross-border logistics experience and more than five years focused on Amazon FBA/FBM and 3PL management. As an operations director based in Shenzhen, he has a proven track record of driving inventory accuracy, reducing costs, and maintaining a 95% customer satisfaction rate through precise WMS/OMS-driven workflows and carrier/vendor coordination. He combines hands-on warehouse supervision and team development with strong financial discipline—having managed interwarehouse finances and monthly variance reporting—to align inventory with business reporting. Known for advanced Excel expertise (VLOOKUP-driven analysis) and practical shipment strategy for multi-modal logistics, he blends data-first decision making with operational execution. A pragmatic problem-solver, Zoker moves between strategic planning and day-to-day fulfillment, ensuring SLAs and shipment documentation are met while coaching teams for performance improvement.
11 years of coding experience
1 year of employment as a software developer
Associate of Arts - A.A., Dean's Honors Student, Associate of Arts - A.A., Dean's Honors Student at Pasadena City College
High School Diploma, Good Student Honors, High School Diploma, Good Student Honors at Temple City High School
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Contributions:1 release, 12 reviews, 6 PRs in 7 years 8 months
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