Zongyi Lin
Enterprise Customer Success Manager at AfterShip
Shenzhen, Guangdong Province, China
Summary
👤
Senior🎓
Top SchoolZongyi Lin is an Enterprise Customer Success Manager with nine years of experience bridging logistics operations and client-facing roles across international markets, currently driving retention and value capture at AfterShip. With a Master’s in Operations and Supply Chain Management and a Bachelor’s in Logistics from Oregon State, he combines formal supply-chain expertise with hands-on experience at Flexport in client solutions, onboarding, and SOP customization. He speaks the language of both customers and product teams—escalating issues, evangelizing best practices, and funneling feedback into feature improvements that boost dollar and customer retention. Having studied and worked across Singapore, the US, and Hong Kong, he brings a global mindset and well-developed commercial intuition to complex cross-border logistics. An Android developer hobbyist, he pairs technical curiosity with operational problem-solving, aiming to focus his career on strategic supply chain management.
9 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Logistics, Materials, and Supply Chain Management, Bachelor's degree, Logistics, Materials, and Supply Chain Management at Oregon State UniversityMaster's degree, Operations and Supply Chain Management, Master's degree, Operations and Supply Chain Management at City University of Hong Kong
Chinese, English, teochow
Github Skills (47)
stripe10
android-sdk10
payment-processing10
payment10
google-pay10
adyen10
counting10
payment-methods9
sdk9
square9
tablayout9
viewpager9
bitmap8
android8
android-plugin8
Programming languages (2)
Github contributions (5)
briskemen/UpFileDemo
May 2018 - Oct 2021
Contributions:4 commits, 2 pushes, 1 branch in 3 years 5 months
briskemen/News
Feb 2017 - Sep 2019
Contributions:56 pushes, 2 branches in 2 years 7 months
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