Zornitsa Pesheva
Technical Support Specialist at BALKAN App
Kaspichan, Shumen, Bulgaria
Summary
👤
Senior🎓
Top SchoolZornitsa Pesheva is a Technical Support Specialist with nine years of hands-on experience bridging customer-facing support and web development using JavaScript, HTML, CSS, Node.js and ASP.NET Core. Based in Kaspichan, Bulgaria, she has a strong background in IT administration—Active Directory, Windows servers, backups—and has applied that systems knowledge to troubleshoot complex application and database configurations. She has spent recent years at BALKAN App providing technical support while earlier roles combined QA and customer-facing troubleshooting at Cloud DNS and systems administration at WorleyParsons and VIVACOM. That mix of development familiarity and deep operational experience makes her adept at diagnosing issues across the full stack and communicating fixes to nontechnical stakeholders. She holds a master’s in Computer Sciences from the University of Shumen and brings a pragmatic, methodical approach shaped by long-term infrastructure responsibilities. An underappreciated strength is her continuity across roles: years of uptime-focused operations give her a rare focus on reliability in support workflows.
9 years of coding experience
University of Shumen "Konstantin Preslavsky".secondary specialized education, Economics, secondary specialized education, Economics at Technical School
English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (19)
chartjs-plugin10
organization-chart10
pedigree9
powerpoint8
charts8
asp-net-core7
asp-net7
api6
family-tree6
tree-structure6
javascript-api5
genealogy5
javascript5
openxml4
prometheus-exporter3
Programming languages (5)
Github contributions (5)
ZornitsaPesheva/js-advanced
May 2022 - Jun 2022
Contributions:58 commits, 340 pushes, 1 branch in 1 month
BALKANGraph/OrgChartWebApp
Jul 2020 - Aug 2022
Contributions:6 commits, 10 pushes in 2 years
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